Can We Support Your Community?
If you are looking to set up a Voluntary Car Scheme in your area, we can help. We have everything in place to take bookings, schedule trips, contact and train your volunteers, supply each driver with a Voluntary Car Drivers pack and provide local posters and publicity bookmarks, showing how to request a trip and the number to call. There is no cost and no additional work for your community to put this service in place.
Do you run a social group, luncheon club or community group?
We offer a group registration so you can offer transport for your members. Annual registration is £90.00. Please call the office for more details.
Community Screen
We have an electronic community board. This is in a prominent place in our office and is visible to everyone who is returning to the Central Car Park.
Local community groups can send us information to be displayed. Contact us for more information.
FoodBank, Hygiene Bank & Lincoln Community Larder
We support these charities by collecting items from the community. We really appreciate your generosity!
How can you support us?
Any support you can give is appreciated. This can be volunteering, using our services, spreading the word about what we do and any financial support.
We accept donations, of money and legacy gifts.
We accept donations books, games, DVDs, CDs, clothes, small toys, kitchen and houseware and anything we can use in our soon to launch ‘Donation Station’
Businesses can support us by allowing staff to volunteer with us as part of their Corporate Social Responsibility policy, or perhaps your place of work is looking for a charity to sponsor or offer financial support to or simply offer our volunteers a ‘perk’ or discount.
And finally…
We ask customers to complete a feedback form periodically as the comments we receive are collated to give weight to any funding requests we may make.
We also appreciate your feedback as this keeps us in touch with the views of you, our customers.
Please collect a feedback form from the office or we can send one with your driver or via email. Although we hope you never need to give negative feedback, please feel free to express how we can do better.
Without them we couldn’t continue to do the vital work that we do in the community.
If the occasion arises where you feel you need to make a complaint, then our policy is as follows:
All complaints will be actioned as swiftly as possible by management, or it will be passed to the Trustees if needed.
All official complaints should be made in writing and sent to either:
Andy Wignall (Manager)
andy.wignall@lincolndialaride.co.uk
or Guinevere Green (Assistant Manager)
evie.green@lincolndialaride.co.uk
At Lincoln Area DialaRide Ltd, Unit 1, Lincoln Central Carpark, Melville Street, LN5 7HW or using the email addresses above.